Oracle Tips by Burleson

Oracle Internal Resources

• metalink.oracle.com - Oracle’s premier web support service is available to all customers who have current support service contracts. Oracle MetaLink allows customers to log and track service requests. Metalink also allows users to search Oracle’s support and bug databases. When you experience an Oracle problem, look up the return code (if one is provided) in the Oracle reference manuals. If you are unable to solve the problem, search the Metalink bug database using the return code or error message as the search criteria. The website also contains a patch and patchset download area, product availability and life cycle information and technical libraries containing whitepapers and informational documents.
   

• docs.oracle.com – Oracle’s technical reference manual website. This website stores technical reference manuals for Oracle7, Oracle8, Oracle8i, Oracle9i, Oracle RDB, Oracle Gateways and Applications 10.7, 11 and 11i. A quick and easy way to get access to the information you need.
   

• partner.oracle.com – If you are an Oracle partner, (and there are a lot of us), then this is the website for you. Oracle’s partner website contains information on partner initiatives and provides customized portlets categorized into partner activity and job role.
   

• technet.oracle.com - Technet’s software download area allows visitors to download virtually any product Oracle markets. Visitors are also able to view Oracle documentation, download product whitepapers, search for jobs that use Oracle technologies and obtain information on Oracle education.
   

• education.oracle.com – Oracle University’s web site contains information on Oracle education including course descriptions, class schedules, self-study courses and certification requirements.
   

• www.oracle.com - Oracle’s home page on the web.